If you’ve lost or damaged your Didcot Inner or Didcot Outer pass, you can request a replacement here. Please note your previous card will be cancelled, and if found, should be disposed of. Your remaining balance will be transferred across to the replacement card. Please note your previous card will be cancelled, and if found, should be disposed of. This option is for keycards that are being posted out only. If you want to reissue your keycard at a travel shop, then please visit either the travel shop on the High Street or the Gloucester Green Coach Station directly and pay the replacement fee there. Please bring suitable identification.

Replacement cards have an expedited dispatch time (within 2 working days of the order being placed) for no additional charge.